Ever Peak LLC (hereinafter referred to as "we" or "the Company") values your privacy and is committed to protecting the personal information you provide when visiting and using this website. This Privacy Policy explains how we collect, use, store, and protect your information, as well as the rights you have regarding your personal information.
1. Information We Collect
When you visit the website, create an account, place an order, or contact us, we may collect necessary information, including your name, email address, phone number, billing and shipping addresses, order details, and other information you voluntarily provide to us.
When you browse the website, we may also automatically collect certain technical information, such as your IP address, browser type, device type, operating system, pages visited, access times, and website usage data.
2. Use of Information
We may use the collected information for the following purposes:
Processing and delivering your orders;
Processing payments and order-related matters;
Sending you order confirmations, shipping notifications, and service-related information;
Responding to customer inquiries and providing customer support;
Improving website functionality, products, and the shopping experience;
Maintaining website security and preventing fraud or unauthorized activities;
Complying with applicable laws, regulations, and legal processes.
We will not use your personal information for purposes unrelated to those described in this Privacy Policy, unless we obtain your consent or are permitted to do so by law.
3. Payment Information
We may process your payments through third-party payment services. To complete a transaction, the relevant payment service provider may need to process your payment information. We generally do not directly store full credit or debit card numbers; instead, we rely on third-party payment processing services that comply with applicable security standards.
4. Cookies and Similar Technologies
This website may use cookies and similar technologies to help the website function properly, remember user preferences, analyze website traffic, and improve the user experience.
You can manage or restrict cookies through your browser settings; however, disabling certain cookies may result in some website features not functioning correctly. 5. Information Sharing
We may share limited information with trusted third-party service providers—such as payment processors, delivery and logistics providers, website hosting services, technical service providers, and customer service tool providers—when necessary to provide the website and order-related services.
These third parties may process information only to the extent necessary to provide the relevant services and must handle the data in accordance with applicable laws and their own privacy policies.
We do not sell your personal information for purposes unrelated to the business of this website.
6. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, modification, or disclosure.
However, no method of internet transmission or electronic storage is absolutely secure; therefore, we cannot guarantee that personal information will be completely free from security risks in all circumstances.
7. Data Retention
We retain relevant personal information as reasonably necessary to provide services, fulfill orders, resolve disputes, comply with legal obligations, and maintain business records. When information is no longer reasonably necessary for business or legal purposes, we will delete, anonymize, or securely dispose of it in accordance with applicable laws.
8. Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing rules. Ever Peak LLC is not responsible for the privacy practices or content of third-party websites; we recommend reviewing their privacy policies before visiting them.
9. Children's Privacy
This website is not specifically directed at children. We do not knowingly collect personal information from children who are under the age required by applicable laws. If you believe a child has provided us with personal information, please contact us so that we may take appropriate action.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have rights such as the right to access, correct, delete, or restrict the processing of your personal information. Specific rights may vary by state or region.
If you wish to inquire about, access, correct, or delete the personal information we hold about you, you may submit a request using the contact information below. We may take reasonable steps to verify the requester's identity to ensure the security of your information. 11. Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business, legal requirements, or adjustments to website functionality. The updated version will be posted on this page, with the date of the revision indicated by a new "Effective Date."
We will address your privacy-related inquiries within a reasonable timeframe.